This Privacy Policy explains how Renvilo ("we," "our," or "us") collects, uses, and protects your personal information when you visit or make a purchase from https://shoprenvilo.com ("Site").

Personal Information We Collect

When you visit our Site, we may automatically collect information about your device, including your browser type, IP address, time zone, pages visited, and cookies.

When you place an order, we collect information such as:

• Full Name

• Shipping and Billing Address

• Email Address

• Phone Number

• Payment Information

• Order Details

How We Use Your Information

We use your personal information to:

• Process and fulfil your orders

• Provide shipping updates and order notifications

• Respond to customer enquiries

• Prevent fraud and unauthorised transactions

• Improve our website and shopping experience

• Send promotional emails when you have consented or where otherwise permitted by law

Cookies

We use cookies and similar technologies to improve your browsing experience, remember preferences, analyse website traffic, and support relevant advertising.

You can manage cookies through your browser settings and, where available, our cookie preference tools.

Sharing Your Information

We may share necessary information with trusted service providers, including:

• Shopify

• Payment processors

• Shipping and fulfilment providers

• Analytics services

• Advertising platforms such as Google and Meta

These providers help us operate our store and deliver our services. We do not sell personal information for money. Certain advertising-related disclosures may be treated as sharing or selling under applicable privacy laws.

Advertising

We may use advertising tools, including Google and Meta, to display relevant advertisements.

You can manage personalised advertising through the relevant platforms and available privacy controls.

Data Retention

We retain personal information for as long as necessary to fulfil orders, meet legal obligations, resolve disputes, and maintain business records.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Request corrections to inaccurate information

• Request deletion of your personal information

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

• Opt out of certain advertising-related uses of your information

To exercise your rights, please contact us using the email address below.

Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure.

However, no internet-based system can guarantee complete security.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our business operations, services, or applicable laws. Updates will be published on this page.

Contact Us

For questions about this Privacy Policy or your personal information, please contact:

Renvilo

Website: https://shoprenvilo.com

Email: inforenlivo@gmail.com